Correct
Keep the application operational model
- Incident Management
- Performance Optimisation
- Review
COPE
J&M assist our clients to COPE with the support of their Oracle ERP, EPM, Analytics and Onestream Applications. The activities within Application support are broken down into 4 key areas and include:
Operate
Application Management Services (AMS) including staff augmentation and management
- Critical Period Coverage
- Temporary Assistance
Prevent
Identify operational risks and address emerging issues before they arise
- Risk Mitigation
- Environment Analysis and Management
- Scalability Assessments
Enhance
Provide new business requirements guidance
- Generic classroom
- Generic and custom e’learning
- Customised materials and delivery